PLEASE CLICK ABOVE FOR THE FULL RETURN POLICY ! We understand shopping online can be a gamble, and want you to be happy with your purchase. For returns please email katya@katyamoondyes.com Please let me know what you are returning, and send it back within 14 days of receiving it (looking at the date the item arrived at your house via tracking). Items must be unused and unwashed. Shipping cost will not be refunded. If you ordered enough to qualify for free shipping, I will calculate the shipping cost of that item and deduct it from the refund. Refunds will be issued however you paid. Custom items are non refundable. Items bought during a sale (or with a discount code) are store credit only.
In the event of a BOGO ___% off sale, if you want to return the item you paid full price for , I will calculate your total % off and deduct it from your return. Store credit only.
**PLEASE ALLOW 2-4 BUSINESS DAYS FOR AN EMAIL RESPONSE**